In the event that a student is not able to use their phone, if you decide to let them use yours for whatever reason, we regret that you will not be reimbursed. Therefore it is entirely up to you as to whether your student can call their family using your phone. If your student has come over with a group: their leader can contact the student’s family on their behalf. Alternatively, or if they’ve come over as a private student, Accent can contact their parents so please don’t feel you are obligated to give them use of your own phones.